Assess deficiencies on site by observing and interviewing staff on daily operations, customer service provided to guests, fuel pricing competitiveness, and knowledge of merchandising displays to maximize profit and increase unit sales.
Identify solutions and develop learning and training plans required at managerial and service staff levels to be delivered to staff at later training dates.
Review management roles and responsibilities and accountability.
Review financials to identify losses, over-expenditures (too much overtime? Wages?), and any possibility for business growth (cutting unnecessary expenses that cut into profit).
Perform daily duties with the staff to train/re-train on correct procedures. This on-site work will also allow for observation of staff knowledge, motivation (lack of), incorrect procedures, or up-selling products by asking for add on sales. Also will include cleanliness of store, and upkeep of cleanliness for guest perception.
Provide a recommendation plan to the overseeing agent for the Band.
If required, I am also available to recommend for termination any staffs that are detrimental to the health of the business and hire new staff.
Importing & Exporting Rare Commodities Across The Continents
Svah Traders Inc, exports and imports most of the prime commodities for the construction and metallurgy industries. All products are well researched, tested for the best quality and certified. The products we currently deliver are: Iron ore, Iron sand, Iron fines, Manganese, Chromite, Lumber and Timber. For details refer to our products page